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If you enjoy preparing and cooking food, are creative and hardworking, you have a huge chance of succeeding in the food business. However, you also need to realize that having these qualities alone won’t help bring you to the top. In fact, there are many food business owners who are skilled and talented and yet failed. The reason is not that their product was bad, but that they didn’t have enough skills on the managing and marketing side. In order to truly succeed in the food business, you need to have both the skills and the understanding of the food and the trend, as well as the market you are serving. Having said that, here are two crucial factors that can either make or break your food business.
The Quality of Your Customer Service
Whether you like it or not, your business will go nowhere without your customers. They are the ones that keep your business alive so it only makes sense that you invest in improving the quality of your customer service. Even if you have all the money for advertising, you won’t acquire any customer loyalty if your service is poor. In fact, no matter how good your food is and no matter how big yours servings are, you won’t acquire customer loyalty if the quality of your customer service is poor. The solution is proper management. Your food business will only be a success if it is managed properly. Proper management means training your staff not just in the area of handling food, but also in the area of handling customers. If there is one thing that will separate you from your competitors, it’s the way you treat your customers. Treat them with care and you will not only gain loyal customers, but loyal fans.
The Supplier You Choose
No successful food operator has made it big without the help of good suppliers. This is the main reason the supplier you choose is the second most critical thing you need to focus on. The quality of their products has a direct bearing on your business so be careful which supplier you partner with.
Obviously, you would want to partner with someone who has already established a reputation in the industry such as Premier Sales & Rentals. However, you also need to make sure they are not a company that’s big enough that they won’t have enough time for you. Also make sure that the products you buy or rent from them are treated, processed, and stored properly. Finally, establish a close working relationship with your supplier and make sure you maintain a constant line of communication with them.
There are several other factors that can determine whether your food business is going to grow or not, but these two are the most critical and the ones you should invest your time, money, and energy in.
I Make Food my Business 